What should I do if I can’t submit my TAG Mobile application?

If the TAG Mobile application won’t submit, check the field that shows an error and retry from the official TAG Mobile application. If you already received an approval message, ask support to confirm what step is still open before starting another application.

Check the field that is blocking you

1. Enter the five-digit ZIP code for your home address. If the ZIP code is accepted but the page says service is unavailable, check TAG Mobile’s service area for your address.
2. Enter your date of birth exactly as it appears on your documents, using the format shown on the form. If you cannot select your birth month or the field will not respond, try a current browser or another device. Enter your actual date of birth.
3. Check your email and texts for a request to finish a step or upload documents. If a document upload is the only issue, follow TAG Mobile’s proof-upload guide.

If you still can’t continue

Contact TAG Mobile support. Tell them which page and field stopped you, the exact error message, and your application ID if you have one. If you share a screenshot, cover your date of birth, Social Security number, and other personal information.

Open the official TAG Mobile application · Get help uploading proof documents · Contact TAG Mobile support