Lifeline Program

Government Assistance Program

What Is Lifeline?

The Lifeline program was established in 1985 by the Federal Communications Commission and was created to help eligible low-income consumers in every state, territory, commonwealth, and on Tribal lands have access to telecommunication services.

The program is administered by the Universal Service Administrative Company (USAC), operated by Federal Communications Commission (FCC) & is funded by the U.S. Government.

Since its establishment, the Lifeline program has provided a discount on phone services to millions of qualifying low-income consumers, giving Americans the opportunity and security to stay connected to work, family, friends, healthcare, job opportunities, & 911 emergency services.

Lifeline Eligible Programs:

A Consumer can qualify for the Lifeline benefit if their income is 135% or less than the federal poverty guidelines, has no income, or if they participate in:

  • SNAP /Food Stamps

  • Medicaid

  • Supplemental Security Income (SSI)

  • Federal Public Housing Assistance (FPHA)

  • Veterans & Survivors Pension Benefit

  • Bureau of Indian Affairs General Assistance

  • Tribally-Administered Temporary Assistance to Needy Families (TANF)

  • Tribal Head Start

  • Food Distribution Program on Indian Reservations (FDPIR)

Lifeline Rules:

  • You must use your FREE Lifeline service at least once every 30 days or it will be terminated.

  • The Lifeline benefit is non-transferable to another person.

  • Only eligible consumers may enroll in the Lifeline program.

  • Only low-income consumers with proof of eligibility are qualified to enroll.

  • Only one Lifeline benefit is permitted per household.

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How Do I Qualify?

Oklahoma Lifeline Program

TAG Mobile offers government assisted wireless services to low income families and individuals in Oklahoma. Qualified customers receive Free cell phone service. Certain residents may be eligible for a Free cell phone. We offer Lifeline discounts to qualified Oklahoma customers who meet certain eligibility requirements such as government assistance or a household income that is at or below 135% of the Federal Poverty Guidelines. Your Lifeline benefit is limited to one per household and cannot be combined with any other Lifeline offer.

Learn more
Michigan Lifeline Program

TAG Mobile offers government assisted wireless services to low income families and individuals in Michigan. Qualified customers receive Free cell phone service. Certain residents may be eligible for a Free cell phone. We offer Lifeline discounts to qualified Michigan customers who meet certain eligibility requirements such as government assistance or a household income that is at or below 135% of the Federal Poverty Guidelines. Your Lifeline benefit is limited to one per household and cannot be combined with any other Lifeline offer.

Learn more
California Lifeline Program

TAG Mobile offers government assisted wireless services to low income families and individuals in California. Qualified customers receive Free cell phone service. Certain residents may be eligible for a Free cell phone. We offer Lifeline discounts to qualified California customers who meet certain eligibility requirements such as government assistance or a household income that is at or below 135% of the Federal Poverty Guidelines. Your Lifeline benefit is limited to one per household and cannot be combined with any other Lifeline offer.

Learn more
Wisconsin Lifeline Program

TAG Mobile offers government assisted wireless services to low income families and individuals in Wisconsin. Qualified customers receive Free cell phone service. Certain residents may be eligible for a Free cell phone. We offer Lifeline discounts to qualified Wisconsin customers who meet certain eligibility requirements such as government assistance or a household income that is at or below 135% of the Federal Poverty Guidelines. Your Lifeline benefit is limited to one per household and cannot be combined with any other Lifeline offer.

Learn more
South Carolina Lifeline Program

TAG Mobile offers government assisted wireless services to low income families and individuals in South Carolina. Qualified customers receive Free cell phone service. Certain residents may be eligible for a Free cell phone. We offer Lifeline discounts to qualified South Carolina customers who meet certain eligibility requirements such as government assistance or a household income that is at or below 135% of the Federal Poverty Guidelines. Your Lifeline benefit is limited to one per household and cannot be combined with any other Lifeline offer.

Learn more
Pennsylvania Lifeline Program

TAG Mobile offers government assisted wireless services to low income families and individuals in Pennsylvania. Qualified customers receive Free cell phone service. Certain residents may be eligible for a Free cell phone. We offer Lifeline discounts to qualified Pennsylvania customers who meet certain eligibility requirements such as government assistance or a household income that is at or below 135% of the Federal Poverty Guidelines. Your Lifeline benefit is limited to one per household and cannot be combined with any other Lifeline offer.

Learn more

What Is Needed To Apply?

To start applying for Lifeline, here's what you'll need. To ensure a smooth enrollment process, please provide one item from each section below

program-iconsProof of Identification

program-iconsDriver’s License or Passport (unexpired)

program-iconsBirth Certificate

program-iconsCertificate of Naturalization or of U.S. Citizenship

program-iconsPermanent Resident or Resident Alien Card (unexpired)

program-iconsForeign Passport

program-iconsProof of Address

program-iconsDriver’s License, Government, State, or Tribal Issued ID (unexpired)

program-iconsCurrent Income Statement, Paycheck Stub, or W2

program-iconsStatement of Benefits from a Qualifying Program Which Contains Name And Address

program-iconsCurrent Mortgage or Lease Statement

program-iconsUtility Bill

program-iconsProof of Government Benefit Participation

program-iconsCurrent or prior year’s statement of benefits from a qualifying state, federal or Tribal program

program-iconsNotice letter of participation in a qualifying state, federal or Tribal Program

program-iconsProgram participation documents

program-iconsAnother official document evidencing the consumer's participation in a qualifying state, federal or Tribal Program

For further information, please visit our Lifeline Terms & Conditions page.

All addresses and proof documents must contain the address matching your application, and be recently dated.

**All three elements listed above must be visible within a single image when enrolling online.

For more information about qualifying programs and the Lifeline Program, visit usac.org.

Why Choose TAG Mobile As Your Lifeline Provider?

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FREE 4G/5G+ Smartphone*

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Certified Pre-Owned Cell Phones From Iconic Brands You Trust

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Large Screen Devices, including, iOS and Android Operating Systems

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Top Tier Quality

*As part of the Lifeline plan, offers vary by state

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FREE PLAN

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Up to 15 GB of Data*

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Unlimited Talk

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Unlimited Text

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Unsurpassed network capabilities offering unbeatable fast service

*As part of the Lifeline plan, offers vary by state

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Dedicated Customer Service

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Timely and reliable service

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Friendly, multilingual representatives

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Available through phone, email or LiveChat

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Fast & Free Shipping

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Once orders are approved, processing begins immediately

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Packaged securely with care

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Utilizing top national shipping carriers

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Track your package at any time

Frequently Asked Questions

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When will I receive my Free service and phone after I sign up?

Once approved, we will begin shipping your order to you within 7-10 business days.

How long will it take to receive approval?

Normally, it takes about 20-30 minutes for an application to be approved. However, some applications will have to wait 3-4 days or longer for approval. The reason is that your proof of documentation needs to be reconfirmed. You can always check the status of your application by logging into your account. Once you receive approval, you will also receive an email confirmation along with a tracking number for your order.

Why do I need to provide my Social Security Number?

As TAG Mobile is a government assistance lifeline service provider, we require your SSN in order to verify your eligibility. You will also be required to provide proof of your qualifying benefit program or if you are applying by income, verification of your income is needed as well. All your information is strictly confidential. We always respect the privacy of our users

Which state do you offer service?

We offer Lifeline services in 20 states! To see if you qualify, simply visit us here.

How long will it take to ship my phone?

Once your order is complete, your device will ship within 7-10 business days. You can also check the status of your application by visiting Check Status and entering the same email address and zip code you used while initially applying.

How can I check my application status?

To check the status of your application, simply visit Check Status and enter the same email address and zip code you used while initially applying. Once you are logged in you will see a variety of information, including the status of your application and if any additional documentation is required.

Where is my tracking number?

Once your application is approved, please give us 7-10 business days for your order to be processed. Once it's been processed, you'll be sent an email and an SMS with your tracking number. Make sure to check your inbox and spam folder.

Can I switch to TAG Mobile?

Absolutely, you can switch to TAG Mobile and receive your Free Unlimited monthly phone service and discounted device. To make the switch, click here.