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Getting Started

How to Get Free Phone Service with TAG Mobile (Video Tutorial)Which states does TAG Mobile offer service in?How long does it take to get my free phone after applying?What do I need to sign up for TAG Mobile?Is TAG Mobile really free? What’s included?View all

Eligibility & Application

Can my household have more than one Lifeline phone?What documents do I need to apply?Can I qualify based on my income instead of a program?Which government programs make me eligible for Lifeline?How do I qualify for a free government phone from TAG Mobile?View all

Activation & SIM

Will I keep my current phone number when I switch?How long does activation take?Does TAG Mobile support eSIM?Can I bring my own phone (BYOD) to TAG Mobile?How do I activate my new TAG Mobile phone or SIM?View all

Plans & Services

What happens if I use all my high-speed data?Does TAG Mobile offer international calling?Can I upgrade to a plan with more data?Can I use mobile hotspot with TAG Mobile?What’s included in the free TAG Mobile Lifeline plan?View all

Billing & Payments

Do I need to recertify each year to keep my free service?How do I add money or top up my account?What payment methods does TAG Mobile accept?How do I pay for a paid plan or upgrade?Will I ever be charged for my Lifeline service?View all

Troubleshooting

Why was my service suspended and how do I reactivate it?What do I do if my phone is lost, stolen, or broken?How do I set up or reset my voicemail?How do I fix mobile data that isn’t working (APN settings)?My phone has no service or signal — what should I do?View all

Popular video tutorials

How to Get Free Phone Service with TAG Mobile (Video Tutorial)

TAG Mobile

How to Get Free Phone Service with TAG Mobile (Video Tutorial)

A step-by-step video guide to getting free phone service with TAG Mobile and applying for Lifeline.

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