Qualify

Government Assistance Program

How to Qualify for the Lifeline?

Lifeline is government benefit programs providing free cell phone service* for eligible customers.

You may qualify for FREE phone service if you receive assistance from Medicaid/Medi-Cal, SNAP/CalFresh or other government programs, or if you are considered low income.

program-icons Qualifying plans include a FREE 4G/5G+ LTE smartphone when you enroll with TAG Mobile!

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How Do I Qualify?

Qualify by Government Program Use If You Participate in:

Medicaid / Medi-Cal

Food Stamps / Supplemental Nutritional Assistance Program (SNAP) / CalFresh

Supplemental Security Income (SSI)

Federal Public Housing Assistance or Section 8

Tribally-Administered Temporary Assistance to Needy Families (TANF)

Tribal Head Start

For further information, please visit our Lifeline Terms & Conditions page.

All addresses and proof documents must contain the address matching your application, and be recently dated.

**All three elements listed above must be visible within a single image when enrolling online.

For more information about qualifying programs and the Lifeline Program, visit usac.org.

2024 POVERTY GUIDELINES FOR THE 48 CONTIGUOUS STATES AND THE DISTRICT OF COLUMBIA

$14,580

$19,683

$19,720

$26,622

$24,860

$33,561

$14,580

$19,683

$30,000

$40,500

$35,140

$54,378

$45,420

$61,317

$50,560

$68,256

Poverty guideline

Lifeline (135%)

For further information, please visit our Lifeline Terms & Conditions page.

All addresses and proof documents must contain the address matching your application, and be recently dated.

**All three elements listed above must be visible within a single image when enrolling online.

For more information about qualifying programs and the Lifeline Program, visit usac.org.

What Is Needed To Apply?

To start applying for Lifeline, here's what you'll need. To ensure a smooth enrollment process, please provide one item from each section below

Proof of Identification

Driver’s License or Passport (unexpired)

Birth Certificate

Certificate of Naturalization or of U.S. Citizenship

Permanent Resident or Resident Alien Card (unexpired)

Foreign Passport

Proof of Address

Driver’s License, Government, State, or Tribal Issued ID (unexpired)

Current Income Statement, Paycheck Stub, or W2

Statement of Benefits from a Qualifying Program Which Contains Name And Address

Current Mortgage or Lease Statement

Utility Bill

Proof of Government Benefit Participation

Current or prior year’s statement of benefits from a qualifying state, federal or Tribal program

Notice letter of participation in a qualifying state, federal or Tribal Program

Program participation documents

Another official document evidencing the consumer's participation in a qualifying state, federal or Tribal Program

For further information, please visit our Lifeline Terms & Conditions page.

All addresses and proof documents must contain the address matching your application, and be recently dated.

**All three elements listed above must be visible within a single image when enrolling online.

For more information about qualifying programs and the Lifeline Program, visit usac.org.

Why Choose TAG Mobile As Your Lifeline Provider?

FREE 4G/5G+ Smartphone*

Certified Pre-Owned Cell Phones From Iconic Brands You Trust

Large Screen Devices, including, iOS and Android Operating Systems

Top Tier Quality

*As part of the Lifeline plan, offers vary by state

FREE PLAN

Up to 15 GB of Data*

Unlimited Talk

Unlimited Text

Unsurpassed network capabilities offering unbeatable fast service

*As part of the Lifeline plan, offers vary by state

Dedicated Customer Service

Timely and reliable service

Friendly, multilingual representatives

Available through phone, email or LiveChat

Fast & Free Shipping

Once orders are approved, processing begins immediately

Packaged securely with care

Utilizing top national shipping carriers

Track your package at any time

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Frequently Asked Questions

When will I receive my Free service and phone after I sign up?

Once approved, we will begin shipping your order to you within 7-10 business days.

How long will it take to receive approval?

Normally, it takes about 20-30 minutes for an application to be approved. However, some applications will have to wait 3-4 days or longer for approval. The reason is that your proof of documentation needs to be reconfirmed. You can always check the status of your application by logging into your account. Once you receive approval, you will also receive an email confirmation along with a tracking number for your order.

Why do I need to provide my Social Security Number?

As TAG Mobile is a government assistance lifeline service provider, we require your SSN in order to verify your eligibility. You will also be required to provide proof of your qualifying benefit program or if you are applying by income, verification of your income is needed as well. All your information is strictly confidential. We always respect the privacy of our users

Which state do you offer service?

We offer Lifeline services in 20 states! To see if you qualify, simply visit us here.

How long will it take to ship my phone?

Once your order is complete, your device will ship within 7-10 business days. You can also check the status of your application by visiting Check Status and entering the same email address and zip code you used while initially applying.

How can I check my application status?

To check the status of your application, simply visit Check Status and enter the same email address and zip code you used while initially applying. Once you are logged in you will see a variety of information, including the status of your application and if any additional documentation is required.

Where is my tracking number?

Once your application is approved, please give us 7-10 business days for your order to be processed. Once it's been processed, you'll be sent an email and an SMS with your tracking number. Make sure to check your inbox and spam folder.

Can I switch to TAG Mobile?

Absolutely, you can switch to TAG Mobile and receive your Free Unlimited monthly phone service and discounted device. To make the switch, click here.