ACP is winding down, with new enrollments closing since February 8, 2024. Our commitment extends to assisting current ACP participants in sustaining their phone services. Enroll for Lifeline or our Prepaid Plans (Premium Wireless Service at low cost) to stay connected & have access to additional wireless benefits.
Government Assistance Program
How to Qualify for the Lifeline and/or ACP Program?
Lifeline and ACP are government benefit programs providing free cell phone service* for eligible customers.
You may qualify for FREE phone service if you receive assistance from Medicaid/Medi-Cal, SNAP/CalFresh or other government programs, or if you are considered low income.
Qualifying plans include a FREE 4G/5G+ LTE smartphone when you enroll with TAG Mobile!
*Offer subject to eligibility for the Affordable Connectivity Program (ACP) and Lifeline Program. Offer may vary by location and ACP Terms & Conditions apply. GSM coverage required.
How Do I Qualify?
Qualify by Government Program Use If You Participate in:
Medicaid / Medi-Cal
Food Stamps / Supplemental Nutritional Assistance Program (SNAP) / CalFresh
Supplemental Security Income (SSI)
Federal Public Housing Assistance or Section 8
Tribally-Administered Temporary Assistance to Needy Families (TANF)
Tribal Head Start
For further information, please visit our Lifeline Terms & Conditions page.
All addresses and proof documents must contain the address matching your application, and be recently dated.
**All three elements listed above must be visible within a single image when enrolling online.
For more information about qualifying programs and the Lifeline Program, visit usac.org.
2024 POVERTY GUIDELINES FOR THE 48 CONTIGUOUS STATES AND THE DISTRICT OF COLUMBIA
For further information, please visit our Lifeline Terms & Conditions page.
All addresses and proof documents must contain the address matching your application, and be recently dated.
**All three elements listed above must be visible within a single image when enrolling online.
For more information about qualifying programs and the Lifeline Program, visit usac.org.
What Is Needed To Apply?
To start applying for Lifeline, here's what you'll need. To ensure a smooth enrollment process, please provide one item from each section below
Proof of Identification
Driver’s License or Passport (unexpired)
Birth Certificate
Certificate of Naturalization or of U.S. Citizenship
Permanent Resident or Resident Alien Card (unexpired)
Foreign Passport
Proof of Address
Driver’s License, Government, State, or Tribal Issued ID (unexpired)
Current Income Statement, Paycheck Stub, or W2
Statement of Benefits from a Qualifying Program Which Contains Name And Address
Current Mortgage or Lease Statement
Utility Bill
Proof of Government Benefit Participation
Current or prior year’s statement of benefits from a qualifying state, federal or Tribal program
Notice letter of participation in a qualifying state, federal or Tribal Program
Program participation documents
Another official document evidencing the consumer's participation in a qualifying state, federal or Tribal Program
For further information, please visit our Lifeline Terms & Conditions page.
All addresses and proof documents must contain the address matching your application, and be recently dated.
**All three elements listed above must be visible within a single image when enrolling online.
For more information about qualifying programs and the Lifeline Program, visit usac.org.
Why Choose TAG Mobile As Your Lifeline Provider?
FREE 4G/5G+ Smartphone*
Certified Pre-Owned Cell Phones From Iconic Brands You Trust
Large Screen Devices, including, iOS and Android Operating Systems
Top Tier Quality
*As part of the Lifeline and ACP plan
FREE PLAN
15 GB of Data*
Unlimited Talk
Unlimited Text
Unsurpassed network capabilities offering unbeatable fast service
*As part of the Lifeline and ACP plan
Dedicated Customer Service
Timely and reliable service
Friendly, multilingual representatives
Available through phone, email or LiveChat
Fast & Free Shipping
Once orders are approved, processing begins immediately
Packaged securely with care
Utilizing top national shipping carriers
Track your package at any time
Frequently Asked Questions
When will I receive my Free phone and Free Service after I sign up?
Once approved, we will begin shipping your order to you within 7-10 business days.
How long will it take to receive approval?
Normally, it takes about 20-30 minutes for an application to be approved. However, some applications will have to wait 3-4 days or longer for approval. The reason is that your proof of documentation needs to be reconfirmed. You can always check the status of your application by logging into your account. Once you receive approval, you will also receive an email confirmation along with a tracking number for your order.
Why do I need to provide my Social Security Number?
As TAG Mobile is a government assistance lifeline service provider, we require your SSN in order to verify your eligibility. You will also be required to provide proof of your qualifying benefit program or if you are applying by income, verification of your income is needed as well. All your information is strictly confidential. We always respect the privacy of our users
How is the FCC involved?
As part of the U.S. Government's Covid-19 Relief efforts, approved companies can offer the Affordable Connectivity Program which is operated by the Federal Communications Commission. Qualifying customers will receive Unlimited Data for the duration of this program, which is a non-transferable discount program limited to one per household. For more information on the FCC and the ACP program, please visit theFCC website
Which state do you offer service?
We offer Lifeline and ACP services in 20 states! To see if you qualify, simply visit us here.
How long will it take to ship my phone?
Once your order is complete, your device will ship within 7-10 business days. You can also check the status of your application by visiting Check Status and entering the same email address and zip code you used while initially applying.
How can I check my application status?
To check the status of your application, simply visit Check Status and enter the same email address and zip code you used while initially applying. Once you are logged in you will see a variety of information, including the status of your application and if any additional documentation is required.
Where is my tracking number?
Once your application is approved, please give us 7-10 business days for your order to be processed. Once it's been processed, you'll be sent an email and an SMS with your tracking number. Make sure to check your inbox and spam folder.
Can I switch to TAG Mobile?
Absolutely, you can switch to TAG Mobile and receive your FREE device and FREE unlimited monthly service. To make the switch, click here.
