Eligibility & Application
Help CenterEligibility & Application

Do I need to change my health insurance to get TAG Mobile?

No. You do not need to switch health insurance plans to apply for TAG Mobile Lifeline service. Medicaid participation can help you qualify for Lifeline; applying for phone service is not an application to change your health coverage.

Apply using your existing Medicaid eligibility

  1. Open TAG Mobile’s official Lifeline application and enter your ZIP code.
  2. Choose Medicaid as your qualifying program if you currently participate. Enter your identity and eligibility information as requested by the application.
  3. If verification requires a document, use an official benefit letter, statement, verification letter, or benefits-portal screenshot that meets the instructions. USAC’s requirements include your name or your dependent’s name, the program name, the issuing agency, and a qualifying issue or expiration date.
  4. Complete the remaining phone-service application steps. Keep your confirmation so you can return to any unfinished steps without starting a duplicate application.

If a page asks you to change insurance

You do not need to complete an insurance-change form to apply for Lifeline. Leave that page and return to TAG Mobile’s official phone-service application. If you have already submitted a TAG Mobile application, check your confirmation for instructions to return to that application instead of submitting another one.

If you do not have Medicaid, check whether you qualify through another eligible assistance program or household income. Not every health insurance plan is a qualifying Lifeline program.

See USAC’s qualifying programs and income rules · Check accepted proof documents

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