What happens if my Lifeline benefit transfers to another provider?

Your Lifeline benefit can only be active with one provider at a time. If your benefit transfers to another provider, TAG Mobile may no longer be the active Lifeline provider for your free monthly service.

Why a transfer can happen

• You applied with another Lifeline provider and selected that provider for service.
• You completed a transfer agreement with another provider.
• You accidentally submitted another Lifeline application without realizing it could move your benefit.
• You believe your information was used without permission.

How it can affect service

If TAG Mobile no longer has your active Lifeline benefit, your free monthly service may be suspended or interrupted until the benefit is transferred back or your account is reviewed.

What to do next

Contact TAG Mobile support or check your TAG Mobile account for transfer-back options. If you believe the transfer was unauthorized, tell support right away so your case can be reviewed.