How do I transfer my phone number out of TAG Mobile?

If you want to move your TAG Mobile phone number to another provider, the process is called porting out. Keep your TAG Mobile service active until the transfer is complete.

Before you start

• Confirm the phone number you want to transfer.
• Make sure your TAG Mobile account is active.
• Ask the new provider what account information or transfer details they need.
• Do not cancel TAG Mobile service before the number transfer is completed.

Important difference

Transferring your phone number is different from transferring your Lifeline benefit. If you also apply for Lifeline service with another provider, your Lifeline benefit may transfer away from TAG Mobile.

If there is a problem

If your new provider says the transfer is delayed or rejected, contact TAG Mobile support so your account status can be reviewed.