How do I activate my new TAG Mobile phone or SIM?

Follow the activation steps included with your device, or activate online through your TAG Mobile account. After activating, toggle Airplane Mode off and on to connect to the network.

Step-by-step activation

• Power on your device and insert the SIM (or select eSIM)
• Go to the TAG Mobile activation page or app and enter your account details
• Wait for the activation confirmation
• Toggle Airplane Mode off and on to register on the network

If activation doesn’t complete

Restart your phone, make sure you’re in a coverage area, and allow up to 24 hours. If it still isn’t working, contact TAG Mobile support.

Need help activating? Contact TAG Mobile support for assistance.

SIM and eSIM setup help

If your physical SIM is not detected, make sure it is inserted correctly and restart your phone. For safe handling tips, see How do I safely insert or remove my physical SIM card?.

If you need to switch SIM types or troubleshoot a SIM/eSIM setup issue, see What should I do if my SIM card is not working or not detected? and Can I switch between physical SIM and eSIM?.