What should I do if the phone I selected is out of stock?

If the phone model you selected becomes unavailable before shipment, TAG Mobile may need to review your order and available options.

Why this can happen

• Inventory changed before your order was fulfilled.
• Your application or payment took additional time to complete.
• A device option is no longer available for your account, state, or plan.

Possible next steps

Depending on your order and eligibility, support may review replacement device options, SIM-only or BYOD options, waiting for restock, or a refund review for eligible paid items.

What you should check

Check your email, text messages, and TAG Mobile account for order updates. If you receive a message asking you to choose an option, respond as soon as possible to avoid additional delay.