How do I update my TAG Mobile account information?

You may be able to update some TAG Mobile account information from your online account or app. Other changes may require support review and identity verification.

Information you may need to update

• Mailing address
• Email address
• Alternate contact phone number
• Residential or service address
• Name, date of birth, or other identity information

Before changing an address

If you recently placed an order, contact support before changing your mailing address. An order that already has tracking information may not be able to be redirected.

When proof may be required

For sensitive changes, TAG Mobile may ask for proof of identity or proof of address. This helps protect your account and prevents unauthorized changes.