Why was my service suspended and how do I reactivate it?

Service is usually suspended due to inactivity or a missed annual recertification. Recertify or contact support to restore it.

Common reasons for suspension

• A missed annual recertification
• A long period of inactivity (no calls, texts, or data)
• No longer meeting Lifeline eligibility

How to reactivate

Complete your recertification if it’s due, or contact TAG Mobile support to confirm your eligibility and restore service. Using your phone regularly helps prevent inactivity suspensions.

Need to reactivate? Contact TAG Mobile support.