Billing & Payments

How do I cancel my TAG Mobile service?

How do refunds work with TAG Mobile?

Why is my top-up not showing in my balance yet?

What does my payment status mean?

Do I need to recertify each year to keep my free service?

How do I add money or top up my account?

What payment methods does TAG Mobile accept?

How do I pay for a paid plan or upgrade?

Will I ever be charged for my Lifeline service?