Distinguishing Lifeline vs ACP Program For Low-Income Consumers
Lifeline vs ACP are both programs that work to make communication services more affordable for low-income individuals and households. While they share a similar goal, these programs have different features, eligibility rules, and benefits.
Although the Affordable Connectivity Program (ACP) has officially ended, many still wonder how it compares to Lifeline and which option is better.
1. What is ACP vs Lifeline Program?
First of all, it is worth understanding the basics of the two federal initiatives.
The Lifeline Assistance Program was established in 1985 to provide substantial discounts on telephone service.
While the effort continues to support traditional wireless and landline plans, the Federal Communications Commission (FCC) has shifted the program’s focus to broadband while giving lower phone service discounts.
Fundamentally, this government program helps low-income individuals and households stay connected by providing reduced telephone and internet access.
For many, the Lifeline program offers an essential connection to family members, emergency services, and critical government programs.

Do you wonder, “What does ACP stand for?” Launched in 2021, the Affordable Connectivity Program (ACP) was a recent federal initiative.
It offered qualified households and individuals a discount on internet service and connected devices.
The ACP aimed to support underserved communities by offering discounted internet services and essential digital resources. As a result, it helped bridge the digital divide and promote equal access in today’s connected world.
Unfortunately, owning to a lack of financing from Congress, the ACP has stopped for now. Beginning June 1, 2024, families will no longer earn an ACP discount.
>>> Read more: What Is Lifeline Program? Get Lifeline Free Phone & Internet Today!
2. Lifeline Benefit vs ACP
There is a major difference in what the two programs provide to their participants.
The Lifeline Program provides a monthly savings of up to $9.25 for regular people. For those living on tribal territories, the sum rises to $34.25.
In addition, Lifeline helps low-income families by offering support for phone service costs. The reduction can be applied to their bills to offset costs for wireless phones, landlines, and broadband internet services.
Importantly, some Lifeline participating carriers, like TAG Mobile, also provide free cell phones, unlimited high-speed internet, or monthly services.
But note that how much data do you get with Lifeline may vary depending on each provider.

In contrast, the ACP gave greater assistance with Internet connection.
It offered up to $30 each month to cover expenses. For people living on tribal territories, the savings were far more substantial at $75 per month.
Unlike Lifeline, the ACP included a one-time device discount, offering up to $100 toward the purchase of a new phone or tablet.
>>> Also read: Distinguishing Lifeline vs ACP Program For Low-Income Consumers
3. Lifeline vs ACP Eligibility Requirements
To qualify for either Lifeline or ACP, applicants must show proof of low income. They may also need to verify participation in certain government assistance programs.
Lifeline eligibility requires a family income of up to 135% of the Federal Poverty Guidelines, or participation in federal assistance programs such as:
- Supplemental Nutrition Assistance Program (SNAP)
- Medicaid
- Veterans Pension and Survivors Benefit
- Federal Public Housing Assistance (FPHA)
- Supplemental Security Income (SSI)
- Bureau of Indian Affairs General Assistance
- Tribal Temporary Assistance for Needy Families (Tribal TANF)
- Food Distribution Program on Indian Reservations,…
On the other hand, if your household income is less than 200% of the Federal Poverty Line, you are more likely to be qualified for the ACP.
Alternatively, you may qualify if you or someone you live with is presently participating in the following government assistance programs:
- SNAP
- Free and Reduced-Price School Lunch or School Breakfast Programs
- Medicaid
- Supplemental Security Income (SSI)
- Lifeline
- Public Housing
- Housing Choice Voucher (HCV) Program (Section 8 Vouchers)
- The Food Distribution Program on Indian Reservations
- Bureau of Indian Affairs General Assistance,…
4. Lifeline vs ACP Program: Which One is Right for You?
Now you understand the distinctions between ACP vs Lifeline. These two programs are different in features, benefits, and eligibility, as shown in the table below:
Lifeline program | ACP program | |
Feature | It is designed primarily for phone service. It allows eligible individuals to stay connected through calls. | It focused on internet access. It enabled families to get online and work, study, and communicate with one another. |
Benefits | It provides monthly discounts to cover the price of basic phone service. | It offered monthly savings on broadband services and discounts on devices such as tablets and laptops. |
Eligibility | Applicants must be from low-income homes or be eligible for particular government assistance programs. |
Overall, deciding between Lifeline vs ACP, which is better is hard. However, since ACP ended in June 2024, Lifeline stands out as an excellent alternative.
In addition to the benefits mentioned above, the Lifeline Assistance Program is great because it allows participants to obtain a free government phone or tablet from a service provider.
The application process is surprisingly simple. For example, below is how to claim a free device from TAG Mobile, a reputable Lifeline provider.

- Step 1: Visit TAG Mobile’s website and enter your ZIP code to check available services and devices in your area.
- Step 2: Choose a Lifeline plan and free device that fits your needs—offers may vary by state.
- Step 3: Complete the application with your information and eligibility documents.
- Step 4: TAG Mobile and the National Verifier will review your submission, and if approved, your device will be shipped to you.
IMPORTANT NOTE: The government does not cover device costs, only basic service through Lifeline. Any free or discounted devices, upgrades, or top-ups are limited-time TAGMobile offers and may vary by state, eligibility, and availability. Terms and conditions apply.
Conclusion
When comparing Lifeline vs ACP, it is clear that Lifeline is now the more reliable option, especially since the ACP has ended. It continues to offer essential phone and data access to those who qualify. If you are looking for ongoing support to stay connected, apply for Lifeline through TAG Mobile today!
Frequently Asked Questions
Can I get both Lifeline and ACP Benefits?
When ACP was operational, households may get both ACP and Lifeline benefits simultaneously. This enabled customers to combine savings, such as utilizing Lifeline for mobile phone service and ACP for home internet.
Unfortunately, dual advantages are no longer possible since the ACP has stopped functioning. If you previously used ACP for internet services, you may now apply for Lifeline to get internet discounts.
What is the main purpose of Lifeline?
Lifeline is a federal initiative that makes communications services more accessible to low-income customers. It achieves this by offering a monthly telephone or broadband internet subscription discount.