What should I know before upgrading or changing my TAG Mobile plan?

TAG Mobile customers may be able to upgrade or change plans from their online account or app, depending on account status, plan availability, and service eligibility.

Before changing plans

• Review the monthly cost, data amount, hotspot availability, and international calling details.
• Confirm whether the new plan starts immediately or at the next renewal cycle.
• Check whether you already paid for a current or upcoming plan cycle.
• Make sure your Lifeline benefit and TAG Mobile service are active.

Free Lifeline plan vs paid upgrade

Your free Lifeline-supported plan does not require a monthly payment. Paid upgrades, add-ons, and top-ups are optional and may require payment to continue.

If you need help

Contact TAG Mobile support if you changed plans by mistake, paid for the wrong plan, or need help understanding your current plan status.