Activation & SIM
Can I switch between physical SIM and eSIM?
Learn what to know before switching your TAG Mobile service between a physical SIM and eSIM.
How do I transfer my phone number out of TAG Mobile?
Learn what to know before transferring your TAG Mobile phone number to another provider.
How do I safely insert or remove my physical SIM card?
Learn safe handling tips for inserting, removing, and protecting a TAG Mobile physical SIM card.
What should I do if my SIM card is not working or not detected?
Troubleshooting steps if your TAG Mobile SIM card is not detected, invalid, damaged, or not connecting.
How do I find my IMEI or SIM ICCID?
Find your phone IMEI or SIM ICCID when TAG Mobile support asks for device or SIM information.
Can I change my TAG Mobile phone number?
Learn when TAG Mobile may be able to help change your phone number and what to expect after the change.