What is eSIM?

An eSIM is a SIM that's embedded in your phone, allowing for faster, secure activation. It stores your account info & phone number, just like a SIM card.

Check out these eSIM benefits

Faster Connection

Buy, activate, and manage eSIM without visiting a store or waiting for delivery.

Enhanced Security

eSIMs come with built-in security allowing your device to hold more memory.

Multiple phone lines

With an eSIM, you can keep two active phone numbers on one phone so you can juggle work and personal life easily.

Better for the planet

eSIM eliminates plastic, packaging and the transport of a physical SIM card.

Compatible Devices

Most phones produced post 2020 are compatible with eSIM or offer a dual SIM feature. However, devices purchased internationally might not support eSIM functionality. To utilize eSIM, ensure your phone is unlocked and supports this technology.

To ensure your device's compatibility with eSIM technology, please utilize our Check eSIM compatibility tool.

Check eSIM compatibility

Please make sure your phone is compatible before choosing an eSIM option

Select a Brand

Select a Model

*Devices purchased overseas may not be eSIM compatible.

Switch to eSIM

An eSIM is a SIM that's embedded in your phone, allowing for faster, secure activation. It stores your account info & phone number, just like a SIM card. Check out these eSIM benefits:

For New customers

Apply with Us

Apply for TAG Mobile's free monthly data, talk & text services and a free device by clicking here.

Select an eSIM Compatible Device

During the application process, pick a device that’s compatible with an eSIM.

Choose eSIM Option

If your selected device is eSIM compatible, you will be able to select the eSIM option during the application process.

For Existing customers

Check Compatibility

Verify your device supports eSIM functionality.

Navigate to SIM Replacement

Access the SIM Replacement section within our app or our website.

Order an eSIM

Simply follow the provided prompts in the app to order your eSIM.

eSIM Installation

If you opt for one of our devices, your eSIM will be arrive pre-activated.
If not, please follow the instructions on the page below to install and set up your eSIM profile for your current device.

Frequently Asked Questions

Is my phone compatible with eSIM?

You can check your phone's eSIM compatibility by using our < Check eSIM Compatibility tool above. Please note the device must be unlocked.

What is an eSIM and how do I get one?

An eSIM, or embedded SIM, is a digital SIM card embedded within a device. Unlike a physical SIM, with an eSIM you can instantly download and install a SIM profile with a few taps from your phone to connect to a network.

Can I switch my physical SIM for an eSIM?

Absolutely, as long as your device is unlocked & compatible with eSIM. Follow the instructions above to Switch to eSIM .

What is dual SIM?

Dual SIM refers to a device's ability to support two SIM cards simultaneously. This allows you to have two separate phone numbers or plans on the same device.

How do I activate using an eSIM?

If you opt for one of our devices, your eSIM will be arrive pre-activated. Otherwise, simply scan the QR code provided in your email or app to set up your eSIM profile.

I'm having trouble installing my eSIM, help.

1. If the 'Cellular Plan' screen freezes after scanning the QR code, close the window on your phone and rescan the QR Code.
2. For Apple phones, use your camera to scan the code. For Android phones, access your settings to scan a QR code. If you face any issues during activation, please contact our support team for assistance at (855) 924-7825.

Do I need to change my plan or my mobile number if I switch to eSIM?

No, switching to an eSIM doesn't necessarily require a change in your plan or mobile number.

Do eSIMs include Wifi Calling?

Yes! Our plans come with Wifi Calling at no extra cost and you can enjoy the same benefit with eSIM.

How many profiles can I have on my eSIM ?

If your phone is unlocked, you can have 2 active phone lines on it at the same time. We call this "Dual SIM". This comes in handy if you have a personal line and a work line.

How do I activate my eSIM?

You can activate your eSIM by scanning the QR code that was provided when you received your order in the mail.

Is the activation immediate?

Yes! Activation is immediate and only takes a few minutes to install.

What is the difference between an eSIM and a regular SIM card?

An eSIM is the same as a regular SIM card, just digital! It holds your phone number, account information and connects your phone to the wireless network.

Are eSIMs safe?

Yes! An eSIM has built-in security to protect your sensitive information from being stolen. It's more secure than a regular SIM since it can only be changed digitally. Please note that due to consumer confidentiality and security, eSIMs are only downloaded once.

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