Check on a Phone’s Hearing Aid Compatibility

At TAG Mobile, we want to help all of our customers have the best experience, including clients that use hearing aids. If you or a friend or family member wear a hearing aid, this information will help you determine your phone hearing aid compatibility (HAC).

The wireless telephone industry has ratings to help you in finding compatible devices. Not all phones have been rated, but those that are will have the rating displayed on their box together with other relevant approval markings.

The ratings are for general guidelines. Your experience with a phone may vary depending on the following:

• Your hearing aid device 
• Your degree of hearing loss 
• If your hearing aid is subject to interference from other wireless devices

We offer more details and a chart, below.

This can seem confusing, right? If you need assistance in obtaining a Hearing Aid Compatible phone, or if you are interested in finding out what other HAC phones we may have in stock, please contact Customer Service at +1 (866) 959-4918, press option 2.

TAG Mobile has the following wireless devices available under its branded wireless product. 
*Please keep in mind that this list is subject to change and selection is based on availability.

• M-Ratings:Wireless devices rated M3 or M4 meet FCC requirements and are likely to generate less interference to hearing devices than wireless devices that are not labeled. M4 is the better/higher of the two ratings.
• T-Ratings:Wireless devices rated T3 or T4 meet FCC requirements and are likely to be more usable with a hearing device's telecoil ('T Switch' or 'Telephone Switch') than unrated wireless devices. T4 is the better/higher of the two ratings. (Note that not all hearing devices have telecoils in them).
• When wireless devices are used near hearing devices (such as hearing aids and cochlear implants), users may detect a buzzing, humming, or whining noise. Some hearing devices are more immune than others to this interference, and wireless devices also vary in the amount of interference they generate.
• Hearing devices may also be measured for immunity to this type of interference. The more immune your hearing aid is, the less likely you are to experience interference noise from wireless devices. Your hearing device manufacturer or hearing health professional may help you find results for your hearing device.

Contact Information

For additional information regarding hearing aid-compatible and non-hearing aid-compatible devices:

Visit Federal Communications Commission Here.

For more information regarding the wireless hearing aid compatibility rules and service providers’ obligations:

Visit the Global Accessibility Reporting Initiative (GARI) Here.

If you need assistance in obtaining a Hearing Aid Compatible phone or if you are interested in exploring other HAC phones that we may have in stock

Contact Customer Service at +1 (866) 959-4918, press option 2.