Eligibility & Application
What happens if my Lifeline benefit transfers to another provider?
Understand what it means when your Lifeline benefit transfers away from TAG Mobile and how to request help transferring it back.
I cannot upload my proof documents. What should I do?
Troubleshooting tips for proof document upload issues during a TAG Mobile Lifeline application.
What should I do if my address is marked as duplicate?
Learn why a Lifeline application may be flagged for a duplicate address and what documents may be needed to continue.
Why is my application still pending or expired?
Learn why a TAG Mobile Lifeline application may still be pending, what an expired application means, and when you may need to reapply.