ACP Program

Government Assistance Program

What is the Affordable Connectivity Program?

The Affordable Connectivity Program (ACP) is the Federal Communications Commission’s program which was launched on December 31st 2021, replacing the Emergency Broadband Benefit (EBB) program, which brings connectivity to low-income Americans. This is a supplemental plan that is separate from the US Government’s Lifeline Program.

The program is administered by the Universal Service Administrative Company (USAC), operated by Federal Communications Commission (FCC) & is funded by the U.S Government.

ACP Eligible Programs

A consumer can qualify for the ACP benefit if their income is 200% or less than the federal poverty guidelines, has no income, or if they participate in certain government programs such as:

  • Lifeline

  • SNAP /Food Stamps

  • Medicaid

  • Supplemental Security Income (SSI)

  • Federal Public Housing Assistance (FPHA)

  • Veterans & Survivors Pension Benefit

  • WIC

  • Pell Grant

  • Free & Reduced-Price Lunch

  • Bureau of Indian Affairs General Assistance

  • Tribally-Administered Temporary Assistance to Needy Families (TANF)

  • Tribal Head Start

  • Food Distribution Program on Indian Reservations (FDPIR)

ACP Rules:

  • You must use your FREE ACP service at least once every 30 days or it will be terminated.

  • The ACP benefit is non-transferrable.

  • Only eligible consumers may enroll in the ACP program.

  • Proof of eligibility is required to enroll.

  • Only one ACP benefit is permitted per household.

  • Only one-time connected device discount is permitted per household and is subject to a $10.01 co-pay.

What about the customers who enrolled in Emergency Broadband Benefit Program?

After the transition period, your benefits will automatically be transferred to the new Affordable Connectivity Program (ACP).

This program replaces the Emergency Broadband Benefit (EBB) which transitions to the ACP on December 30th of 2021 at 6:00 p.m. EST. A 60-day transition period applies to those customers enrolled in the EBB to continue to receive their benefits. This period ends on March 1, 2022, and at that time subscribers will transition to ACP benefits. Subscribers will receive additional information, if any action is needed, to retain their benefits.

ACP Discontinuance

The FCC has annournced the end of the ACP and if participating, you will revert to receive only the standard FREE Lifeline plan where available and if you are eligible one the program officially ends. Where Lifeline plans are not available or if you are not eligible, you may keep your service by selecting from one of our existing prepaid plans and paying the applicable undiscounted rate plus applicable fees and taxes. Our standard terms and conditions apply.

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What Is Needed To Apply?

To start applying for Lifeline, here's what you'll need. To ensure a smooth enrollment process, please provide one item from each section below

program-iconsProof of Identification

program-iconsDriver’s License or Passport (unexpired)

program-iconsBirth Certificate

program-iconsCertificate of Naturalization or of U.S. Citizenship

program-iconsPermanent Resident or Resident Alien Card (unexpired)

program-iconsForeign Passport

program-iconsProof of Address

program-iconsDriver’s License, Government, State, or Tribal Issued ID (unexpired)

program-iconsCurrent Income Statement, Paycheck Stub, or W2

program-iconsStatement of Benefits from a Qualifying Program Which Contains Name And Address

program-iconsCurrent Mortgage or Lease Statement

program-iconsUtility Bill

program-iconsProof of Government Benefit Participation

program-iconsCurrent or prior year’s statement of benefits from a qualifying state, federal or Tribal program

program-iconsNotice letter of participation in a qualifying state, federal or Tribal Program

program-iconsProgram participation documents

program-iconsAnother official document evidencing the consumer's participation in a qualifying state, federal or Tribal Program

For further information, please visit our Lifeline Terms & Conditions page.

All addresses and proof documents must contain the address matching your application, and be recently dated.

**All three elements listed above must be visible within a single image when enrolling online.

For more information about qualifying programs and the Lifeline Program, visit

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