{"id":23205,"date":"2026-08-27T16:25:55","date_gmt":"2026-08-27T16:25:55","guid":{"rendered":"https:\/\/tagmobile.com\/blog\/what-should-i-do-if-my-service-was-disconnected-for-non-usage"},"modified":"2026-08-27T16:25:55","modified_gmt":"2026-08-27T16:25:55","slug":"what-should-i-do-if-my-service-was-disconnected-for-non-usage","status":"publish","type":"post","link":"https:\/\/tagmobile.com\/blog\/what-should-i-do-if-my-service-was-disconnected-for-non-usage","title":{"rendered":"What should I do if my service was disconnected for non-usage?"},"content":{"rendered":"<p>Lifeline rules require customers with free Lifeline-supported service to use the service regularly. If there is no usage for an extended period, TAG Mobile may send non-usage notices and service may eventually be disconnected.<\/p>\n<h2>What counts as usage?<\/h2>\n<p>Usage can include making a call, sending a text, using mobile data, or responding to a required notice when TAG Mobile asks you to confirm that you want to keep service.<\/p>\n<h2>Why non-usage happens<\/h2>\n<ul>\n<li>The phone was not activated or not turned on.<\/li>\n<li>The device had a service, SIM, shipment, or warranty issue.<\/li>\n<li>The customer stopped using the line or switched providers.<\/li>\n<li>Important notice messages were missed.<\/li>\n<\/ul>\n<h2>What to do<\/h2>\n<p>If your service was disconnected or you received a non-usage notice, contact TAG Mobile support as soon as possible to review your account status and available options.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Learn why Lifeline service can be disconnected for non-usage and how to avoid losing service.<\/p>\n","protected":false},"author":16,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[31],"tags":[],"class_list":["post-23205","post","type-post","status-publish","format-standard","hentry","category-fix-and-support"],"featured_image_src":"","featured_image_src_square":false,"author_info":{"display_name":"khai do","author_link":"https:\/\/tagmobile.com\/blog\/author\/khaido\/"},"rbea_author_info":{"display_name":"khai do","author_link":"https:\/\/tagmobile.com\/blog\/author\/khaido\/"},"rbea_excerpt_info":"Learn why Lifeline service can be disconnected for non-usage and how to avoid losing service.","category_list":"<a href=\"https:\/\/tagmobile.com\/blog\/help-center\/fix-and-support\" rel=\"category tag\">Troubleshooting<\/a>","comments_num":"0 comments","_links":{"self":[{"href":"https:\/\/tagmobile.com\/blog\/wp-json\/wp\/v2\/posts\/23205","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/tagmobile.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/tagmobile.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/tagmobile.com\/blog\/wp-json\/wp\/v2\/users\/16"}],"replies":[{"embeddable":true,"href":"https:\/\/tagmobile.com\/blog\/wp-json\/wp\/v2\/comments?post=23205"}],"version-history":[{"count":0,"href":"https:\/\/tagmobile.com\/blog\/wp-json\/wp\/v2\/posts\/23205\/revisions"}],"wp:attachment":[{"href":"https:\/\/tagmobile.com\/blog\/wp-json\/wp\/v2\/media?parent=23205"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/tagmobile.com\/blog\/wp-json\/wp\/v2\/categories?post=23205"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/tagmobile.com\/blog\/wp-json\/wp\/v2\/tags?post=23205"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}