{"id":23199,"date":"2026-08-27T16:25:44","date_gmt":"2026-08-27T16:25:44","guid":{"rendered":"https:\/\/tagmobile.com\/blog\/what-if-my-package-is-lost-returned-or-marked-delivered-but-not-received"},"modified":"2026-08-27T16:25:44","modified_gmt":"2026-08-27T16:25:44","slug":"what-if-my-package-is-lost-returned-or-marked-delivered-but-not-received","status":"publish","type":"post","link":"https:\/\/tagmobile.com\/blog\/what-if-my-package-is-lost-returned-or-marked-delivered-but-not-received","title":{"rendered":"What if my package is lost, returned, or marked delivered but not received?"},"content":{"rendered":"<p>If your TAG Mobile package is missing, returned, or marked delivered but you did not receive it, start by checking the tracking information and your delivery location.<\/p>\n<h2>If tracking says delivered<\/h2>\n<ul>\n<li>Check your mailbox, porch, front desk, package room, and nearby delivery areas.<\/li>\n<li>Ask household members or neighbors if they received it for you.<\/li>\n<li>Review the carrier tracking page for delivery notes or photos, if available.<\/li>\n<\/ul>\n<h2>If the package is returned to sender<\/h2>\n<p>A package may be returned because of an address issue, failed delivery attempt, carrier routing problem, or an unavailable delivery location. Contact support to review your address and possible next steps.<\/p>\n<h2>If tracking stops updating<\/h2>\n<p>Carrier scans can be delayed. If your package has not moved for several business days, contact TAG Mobile support so the shipment can be reviewed.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Learn what to do if a TAG Mobile shipment is delayed, returned to sender, lost in transit, or marked delivered but not received.<\/p>\n","protected":false},"author":16,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[26],"tags":[],"class_list":["post-23199","post","type-post","status-publish","format-standard","hentry","category-getting-started"],"featured_image_src":"","featured_image_src_square":false,"author_info":{"display_name":"khai do","author_link":"https:\/\/tagmobile.com\/blog\/author\/khaido\/"},"rbea_author_info":{"display_name":"khai do","author_link":"https:\/\/tagmobile.com\/blog\/author\/khaido\/"},"rbea_excerpt_info":"Learn what to do if a TAG Mobile shipment is delayed, returned to sender, lost in transit, or marked delivered but not received.","category_list":"<a href=\"https:\/\/tagmobile.com\/blog\/help-center\/getting-started\" rel=\"category tag\">Getting Started<\/a>","comments_num":"0 comments","_links":{"self":[{"href":"https:\/\/tagmobile.com\/blog\/wp-json\/wp\/v2\/posts\/23199","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/tagmobile.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/tagmobile.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/tagmobile.com\/blog\/wp-json\/wp\/v2\/users\/16"}],"replies":[{"embeddable":true,"href":"https:\/\/tagmobile.com\/blog\/wp-json\/wp\/v2\/comments?post=23199"}],"version-history":[{"count":0,"href":"https:\/\/tagmobile.com\/blog\/wp-json\/wp\/v2\/posts\/23199\/revisions"}],"wp:attachment":[{"href":"https:\/\/tagmobile.com\/blog\/wp-json\/wp\/v2\/media?parent=23199"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/tagmobile.com\/blog\/wp-json\/wp\/v2\/categories?post=23199"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/tagmobile.com\/blog\/wp-json\/wp\/v2\/tags?post=23199"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}